Medellín Essential

Four days to get to know Medellín: a private city tour of its parks, hills and downtown, with a ride on the Metrocable, and a shared day trip to El Peñol Rock and the colourful town of Guatapé.

Accommodation is at Hotel Dix, in El Poblado, in a double or twin room.

Day 1 · Arrival in Medellín

Start time: according to your scheduled flight

This day is for the transfer from José María Córdova International Airport to Hotel Dix, in El Poblado. Our driver will be waiting to take you to your hotel.

Day 2 · Medellín city tour

Start time: 9 AM · Duration: 4 hours

In a single outing, explore Medellín's top attractions: its main parks, its hills and downtown, plus a beautiful view from its public transport system. This tour is ideal for a panoramic look at the city's must-sees.

Places to visit: Botero Plaza, the Metrocable and Pueblito Paisa.

Includes: bilingual guide (English–Spanish), private transportation, medical assistance, metro and Metrocable tickets, and hydration.

Day 3 · El Peñol and Guatapé (shared tour)

Start time: 7 AM · Duration: 8 hours

The main attraction in Antioquia: El Peñol Rock. This 220-metre monolith has 700 steps you can climb to take in its stunning views. From the top of the rock to the colourful cobblestone streets of Guatapé, there are great photos everywhere.

Important:

• The meeting point is El Poblado Park.
• The climb is not recommended for people with reduced mobility or respiratory problems, older adults or children under 5.
• The drive to El Peñol takes about 2 hours.

Places to visit: the new town of El Peñol, Guatapé and the replica of the old Peñol.

Includes: shared transportation, medical assistance, typical lunch, shared boat ride and accompanying guide.

Not included: unspecified expenses and the climb up the rock (can be paid on site).

Day 4 · Departure from Medellín

Start time: according to your scheduled flight

This day is for the transfer from Hotel Dix to José María Córdova International Airport. Our driver will meet you in the hotel lobby and take you to the vehicle.

• Meals not mentioned in the itinerary are not included, so we recommend bringing cash to enjoy the local cuisine.
• Flights are not included in the price because fares vary. We recommend booking them yourself once your trip with us is confirmed, and we're happy to help you find the best options for your dates.

Cancellation

• If you cancel, the initial 50% payment is subject to a 10% administrative fee, plus any other administrative costs of the cancellation.
• 30 days before the start of services: 20% penalty.
• Up to 15 days before the start of services: 50% penalty.
• Less than 5 days before the service: 100% penalty (non-refundable).

Flight changes and airport transfers

• Any flight change must be reported at least 3 hours before the scheduled service.
• Waiting time at the airport is 1 hour (unless flight changes are reported in advance). After that, additional waiting hours are charged.
• If a change in flight time or flight number is reported only 1 hour in advance, the waiting time is charged, or the service is considered a no-show and a new one must be scheduled.
• After 2 hours of waiting with no prior notice, the service is considered a no-show.

Payment methods

• Bank transfer to Colombia Travel Operator's Bancolombia account. The bank details are sent to each client individually. Please send proof of payment by email.
• Credit card: Visa, MasterCard, American Express or Diners. Card payments carry a 5% surcharge and are charged in US dollars only. The authorization form is sent to each client individually.
• PayPal: payments carry a 5% surcharge. A payment request is sent to the email of the client's PayPal account.
• International bank transfer: the client pays the transfer fee directly to their bank (it varies by bank and country) and it is NOT included in our rates. This method can take up to 5 business days to clear. Please send proof of the transfer by email.

Other conditions

• Our rates do not include international or domestic airline tickets.
• Airport–hotel transfers between 9 PM and 5 AM carry an additional night surcharge.
• If the travellers are Colombian nationals, 19% VAT must be added.
• Accommodation rates apply to low season. If you'd like to upgrade the hotel category, please contact us.
• If you buy flights, accommodation or any other activity on your own, any issue or unforeseen event related to those services is beyond Colombia Travel Operator's responsibility, and we are not liable for it.